What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How long does it take if our customers receive a reservation quota is full, but we upgrade the service with a credit card?

    Asked by enss  on October 15, 2014 at 03:03 PM
    credit card
  • Profile Image
    JotForm Founder

    Answered by aytekin on October 15, 2014 at 05:30 PM

    I think what happened was that you were not logged-in when you upgraded. I found your order, fixed the username and manually upgraded your. You are fine now. Your account is upgraded and your forms are working properly.

    Thank you for choosing JotForm!