What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Many of my forms are not working, please help

    Asked by scarlett2000 on September 17, 2011 at 09:42 PM

    scarlett2000 is my user name. scarlett2000@mac.com

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    JotForm Founder

    Answered by aytekin on September 17, 2011 at 11:13 PM

    Can you post the URL of one of your forms that do not work?

    This is happening probably because your browser still caches our old IP addresses, and even though you look at the form with jotform.net domain, it still submits to www.jotform.com. We have just done a solution for that. We made the forms point to a new sub domain we created (submit.jotform.com). It might have fixed it on your end. Please give it a try.