What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why I'm only allowed to one more donation?

    Asked by angiejohnsons on October 16, 2014 at 11:10 AM

    I just upgraded my account but it still shows im only allowed one more donation when will that change?


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    JotForm Support

    Answered by Welvin on October 16, 2014 at 01:06 PM


    Can you please explain further what is the error message? A screenshot would really help. Your account is already on the premium plan and I don't find any issues and/or problems to your form.

    Thank you!