Hi, I am trying to cancel my account, I have forget my password and when I came to the forget password screen,

  • Profile Image
    Sobia6
    Asked on September 18, 2011 at 04:38 AM

    In Plimus, I  enterned my email it said that my email was invalid

  • Profile Image
    liyam
    Answered on September 18, 2011 at 04:49 AM

    Hello,

    You have paid Your JotForm subscription using our payment gateway, Plimus. Your Plimus username is a long string of numbers from the original plimus email you received when you paid for JotForm.

    I have already canceled your subscription for you. You will not be charged again. Your account will stay Premium until the time you have paid for expires. You are scheduled for downgrade on October 13, 2011.

    Feel free to subscribe to our paid services again anytime.

    Thank you for using JotForm!