What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My password got screwed up. How do I fix it.

    Asked by Greg Ashcraft  on October 16, 2014 at 07:06 PM

    I went into the section of my profile where I can update my password. When I did it, I got an error message. Now I can't log in under any password. 

    message section
  • Profile Image

    Answered by raul on October 16, 2014 at 08:57 PM

    Hello,

    In order to create a new password, please go to jotform.com and look for the login button.
    Click on it and click on the “Forgot Password” link.

    It will ask for your username or email address for the registered account.

    Please enter that information and you should get an email with instruction for resetting your password.

    Please let us know if you need further assistance.

     

    Thanks.

  • Profile Image

    Answered by Shawn Linn  on December 17, 2015 at 03:16 PM

    I wish these people would would quit screwing around with things that don't concern them. LIKE passwords