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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Survey Form - What is best? Page breaks or collapse stopper?

    Asked by busops on October 16, 2014 at 07:21 PM

    I am creating a multiple choice form and I am unclear which is the best method for doing this? Page breaks or collapse stopper?

     

    Air

    Air, Hotel, Car Rental

    Car Rental

    Conference Registration.

     

    Thanks,

    Carolyn

    survey form
  • Profile Image

    Answered by raul on October 16, 2014 at 09:26 PM

    Hello,

    I took a look to your form and I noticed that you have a lot of collapse fields.
    Is this going to be a long form? Maybe you'll allow your users to fill your forms on different times? Like fill one section today and continue tomorrow?

    Basically the collapse field is used when you need to separate each section of your form, in order to allow your submitters to know what section are they filling out.

    The page separator works well when you have a long form and you want to give a better workflow to your submitters. So they can continue filling your form later and start from the last page they filled out.

    Both options are good in my opinion, and mostly depends on the purpose of your form to see which option might fit best.

    Please share with us a bit more about the purpose of your form, and we will be happy to help you out.

    Thanks.

  • Profile Image

    Answered by busops on October 28, 2014 at 01:59 PM

    Thanks for your response and sorry for my slow response. Somehow I lost access to the site (via work) and it has be reestablished.

    The purpose with this particular form is to allow the user to make a choice that will then lead to another page of information to complete.

     

    Thanks,

    Carolyn

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    JotForm Support

    Answered by EltonCris on October 28, 2014 at 03:46 PM

    @Carolyn

    No worries. :)

    In your case, using page break will be more useful. Simply because you can create skip to page condition with page break. Meaning, you can direct users to a different page of your form depending on their answers from the previous page. E.g. If field1 (from page1) is true, skip to page5.

    Here's how to create skip to page condition.

    If you need further assistance or if you come across into any issues, do let us know.

    Regards!