How many days I can collect Credit Card information and charge customer later?

  • mostafa hassan
    Asked on October 11, 2022 at 7:33 PM

    For how many days maximum i can collect the credit card information and charge the customer later ? I am talking about pspal business and Stripe in case of form integration into e website of travel agency.

  • Marlon_T Jotform Support
    Replied on October 12, 2022 at 12:00 AM

    Hello Mostafa,

    Thank you for contacting Jotform Support. I understand that you'd like to know how long you can collect the credit card information and charge the customer later. We do have an authorization payment feature in our payment integration in which you can capture payment at a later date.

    One of the capabilities accessible in Jotform's payment integrations is payment authorization. It's a two-step payment solution that allows you to authorize and capture payment at a later time. If you want to preapprove payments before delivering the physical products you're selling, this function is useful.

    To guide you with more details about this feature, you may consider checking our guide on how to enable payment authorization.

    Please check it out and let us know if you have further questions.

  • Mostafa
    Replied on October 14, 2022 at 6:50 AM

    I know that, however i am asking about the maximum period of time we can collect the credit card info. As paypal personal is allowing only 30 days and paypal business allow only 3 days.

    Is there any option to collect the credit card info for 3 month or more ??

  • Sam_G
    Replied on October 14, 2022 at 6:55 AM

    Hello Mostafa,

    Please be reminded that there's a seven (7) days time limit for you to capture the approvement payments, otherwise, the payment would expire and Stripe will not allow you to capture the payment anymore.

    Let us know if you need any other help.

  • jacquelinemclark81
    Replied on November 8, 2022 at 4:51 AM

    What about Cybersource and Braintree? How long before you have you to fully charge? How long does the payment capture last?

  • Israel JotForm Support
    Replied on November 8, 2022 at 5:01 AM

    Hello Mostafa,

    Thanks for getting back to us. Please note that Cybersource and Braintree practice is to wait no more than seven days before capturing an authorization since the authorization will normally have expired after that time, however, this does depend upon the card issuer. As a general rule, the shorter the time between the authorization and the capture request, the more favorable the interchange rate charged by the issuer/card association.

    Reach out again if you have any other questions