What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Lead is not fed into my RealtyJuggler CRM database using the email feed

    Asked by chandlershipley on October 17, 2014 at 11:08 AM
     and the lead is not fed into my CRM data base using the email feed I was provided by them? Below is the CRM instructions and email 

    Do you already have a Web Form that is feeding you leads via email? If so, send these leads to the below email address. 
    RealtyJuggler will create a new Prospect record for you and send you an immediate notification via email.

    RealtyJuggler
  • Profile Image
    JotForm Support

    Answered by Welvin on October 17, 2014 at 11:11 AM

    Hi,

    Please try to add your own email address using Mandrill SMTP: http://www.jotform.com/help/236-How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address. I haven't tried this CRM service, but I guess doing this method would help. 

    Please update us here for the results.

    Thank you!

  • Profile Image
    JotForm Support

    Answered by Welvin on October 17, 2014 at 11:21 AM

    With regards to your question "Do you already have a Web Form that is feeding you leads via email?";

    -I think a few users are doing the same method on other CRM providers. I just can't find one for your reference.

    -I would also like to ask how the data from the form will be captured as a lead to RealtyJuggler CRM. Is that, when someone submits to the form, the sender email or the data from the form will be processed to their end? And if an email address is found, that will be recorded as a lead? Would you mind letting us know about this? I'd like to make sure that Mandrill SMTP method would really help you fix the problem. Otherwise, we need to find a way or make our own test.

    Thank you!

  • Profile Image

    Answered by chandlershipley on October 17, 2014 at 12:23 PM

    Thank You for trying to help!

    I believe I'm getting closer. It turns out Realty Juggler blocked the information from the form submission because it did not follow the rules. I got this email from them.

    You have a new RealtyJuggler prospect from either your eMail feed or Contact-Me Form.  

    This Prospect was NOT added to your RealtyJuggler Prospects database. 
    Unable to find Email or Phone Number.  
    Additional information on expected email format is located here.


    The information entered was:

    RealtyJuggler Account: realestatebyelaine@gmail.com
    Name: Chandler Shipley
    EMail:  
     
     
    Looking to Buy?  
    Looking to Sell? 
    Looking to Rent? 

    Address: 
    City: 
    State: 
    Zip Code: 
    Country: 

    Notes: SUBJECT: Buyer Lead from Facebook
    Question
    Answer
    Maximum price
    Up to $100,000
    First name
    Chandler
    Last name
    Shipley
    Your best email
    chandler.shipley@yahoo.com

     www.realtyjuggler.com   is the website for our real estate CRM and I believe

    they are referencing the fact that the email entry is referred to as (your best email) 

    I believe it has to be coded as simply Email to be transfered. The following is what they told me to reference.

    You can send an eMail to RealtyJuggler and have a new Prospect record automatically created based upon the contents of that eMail. This is a perfect way to feed leads from your IDX or any other web site that already has a Contact Me form. Go to: Main:Settings:eMail Feed for details on the exact eMail address you should send your leads to. Each RealtyJuggler account has a unique eMail address, allowing to easily feed leads to your account.

    If your Email contains a vCard file attachment, we will use that information.

    If no vCard is included, then the subject and body of the eMail will be parsed for key information such as name, phone number and Email address. The list of the field names that RealtyJuggler looks for are listed below:

    First Name: First Name Last Name: Last Name Name: If first and last name are combined, use this field name. Home Phone: Home Phone Number Work Phone: Work Phone Number Office Phone: Office Phone Number Mobile Phone: Mobile Phone Number Cell Phone: Mobile Phone Number Address: Home Address City: City State: State Province: Province Postal Code: Postal Code (can also use Zip Code) Zip Code: Postal Code EMail: EMail address Country: Country MLS ID: MLS ID Source: Referral Source Description. SourceDescription: Referral Source Description. Category: If blank the categories will be set to 'CallNow' automatically. Otherwise, will be set to the category you specify plus 'CallNow'. Looking_To_Buy If this word (1 word, no spaces) is in the body or subject, then the buyer check-box is checked in prospect record Looking_To_Sell If this word (1 word, no spaces) is in the body or subject, then the seller check-box is checked in prospect record Looking_To_Rent If this word (1 word, no spaces) is in the body or subject, then the rental check-box is checked in prospect record
  • Profile Image

    Answered by chandlershipley on October 17, 2014 at 12:40 PM

    I simply changed the form to read Email: instead of Your Best Email: and it worked!!! without a proper email format that Realty juggler requires it would not transfer the information submitted.

  • Profile Image
    JotForm Support

    Answered by Welvin on October 17, 2014 at 12:48 PM

    What a simple fix there :) We're glad that you've identified and corrected the problem. If you need any further assistance, please be sure to let us know! Wow! ;)

    Regards