What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Site slow in loading

    Asked by josalow on September 18, 2011 at 11:40 AM

    I am aware that you had issues on Friday.  At that point my site had security issues and the forms would not load at all.  Today is Sunday and the forms load eventually, but my site has become extremely slow to load and to change pages.  When I take the codes for the forms out of the site, there are no loading issues.  Therefore, I have to assume the jotform code is the issue.  Are you still experiencing problems?

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    JotForm Founder

    Answered by aytekin on September 18, 2011 at 12:09 PM

    Please use form.jotform.com on your form code. That should load much faster.

    If the problem continues please post the URL of the page so we can take a look.