my mouse wont drag and drop

  • Profile Image
    hernancortes273
    Asked on October 17, 2014 at 01:18 PM

    How do i drag and drop

  • Profile Image
    raul
    Answered on October 17, 2014 at 02:24 PM

    Hello,

    I'm sorry but I don't fully understand your question.

    Are you referring to the form editor?
    If that's the case, can you also please tell us which browser are you using?

    Also, I suggest that you clean your browser's cache and give it another try.

    Please let us know if need further assistance.

    Thanks.

  • Profile Image
    hernancortes273
    Answered on October 17, 2014 at 02:51 PM
    Yes the form editor. I have clear the cache
    Please help there is a cross with arrows when I go over the icon
    "JotForm Support Forum" wrote:
    ...
  • Profile Image
    Kiran
    Answered on October 17, 2014 at 05:15 PM

    Please let us know which browser you are using. Could you try with a different browser to see if you are able to use this feature?

    Please get back to us if you need further assistance. Thank you.

  • Profile Image
    hernancortes273
    Answered on October 17, 2014 at 06:41 PM
    I try on chrome and ie no luck 
    Sent via the Samsung Galaxy Note® 3, an AT&T 4G LTE smartphone
    ...
  • Profile Image
    raul
    Answered on October 17, 2014 at 07:47 PM

    Can you please check if you have JavaScript enabled in your browsers?

    Please go to this link: http://www.enable-javascript.com/

    You should get a message like this:

    Please let us know your results.

    Thanks.