What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Amazing Company - Top Notch Customer Service!

    Asked by emclanekinsethcom on October 17, 2014 at 02:43 PM

    I just wanted to share my excitement about the new design editor! I've tried it out and it's great, just what I was looking for when I spoke to someone a few weeks ago on your help forum. In addition to that, your customer service is always amazing. I love how much you listen to your customers even those who use the free service. Previously I had some requests about the reporting functions and was amazed at how closely I was able to work with one of the developers.

    Kudos to an amazing company! You're doing great things!!

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    Answered by Ben on October 17, 2014 at 04:56 PM


    Thank you for your kind words.

    We are glad that you like the latest feature and the support provided on our forums and we hope that you will always find what you need here at JotForm.com in the future as well.

    Best Regards,