What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to access my account or submit forms. Is the site down?

    Asked by Cristina Holliday on October 18, 2014 at 02:50 PM

    I am not able to submit forms or access my account. Is the site down?

    site able to submit my account not able to submit
  • Profile Image
    JotForm Support

    Answered by Kiran on October 18, 2014 at 07:00 PM

    As we see there is no issue with JotForm servers and everything seems to be working fine. I see that your account is active and shared with other user forms. Do you see any error message while submitting the forms or accessing your JotForm account? This would help us in investigating the issue.

    We will wait for your response. Thank you.