What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why won't my form work in firefox?

    Asked by Martin on September 18, 2011 at 06:36 PM
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    Answered by brx250 on September 18, 2011 at 11:27 PM

    Hi Martin,

    For us to go into any deeper on your issue, we might need additional details such as the form's URL/ID, the webpage where the form is embedded to, and if you could also provide us some screenshots, that would be very great.

    We will be waiting for your response. Thank you for your patience.

    _____________________________________________    

    Albert  JotForm Support  

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    Answered by robertma1 on September 19, 2011 at 08:32 AM

    URL: http://www.seo-link-assistant.com/

    Form Info: <script type="text/javascript" src="http://form.jotform.com/jsform/11941445324"></script>

    It just won't appear in firefox.

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    Answered by allanftd on September 19, 2011 at 11:00 AM

    Hi Martin,

    I was able to see your form when I tried to view your webpage:

    Kindly check it once again and let us know if the issue persists or not. Clearing your cache may also help.

    Thank yo ufor using JotForm!

    JOTFORM SUPPORT

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    Answered by robertma1 on September 19, 2011 at 03:57 PM

    oh right cool, still don't know why I can't see it in firefox, please could you do a test submit through firexfox as well.

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    Answered by robertma1 on September 19, 2011 at 04:37 PM

    Thanks for all your help on this!

     

     

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    JotForm Founder

    Answered by aytekin on September 19, 2011 at 05:14 PM

    I submitted the form and it worked fine. Can you post a screenshot of how you see the page?

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    Answered by robertma1 on September 20, 2011 at 05:43 PM

    I can see it now, I changed some of my settings.

    Thanks for your assistance!

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    Answered by brx250 on September 21, 2011 at 01:33 AM

    Hi there,

    We're glad you've sorted things out already!

    If you have further issues and concerns, please feel free to contact us again. Thank you and enjoy using JotForm!

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    Albert  | JotForm Support