Phone number: How to customize it - Input mask

  • IvoZhivkov
    Asked on October 19, 2014 at 10:44 AM

    Hi guys I got more issues. First- the form keep asking me to fill up the phone number although I did enter it. 

    Second- Non of the codes for embedding works in my WP site. The form doesn't show up.

    Is there any chance this to be fixed? 

  • raul
    Replied on October 19, 2014 at 1:15 PM

    Hello,

    Can you please share with us the URL where the form is embedded?

    This information will allow us to further investigate this issue.

    Thanks.

  • IvoZhivkov
    Replied on October 19, 2014 at 3:21 PM
    Hi Raul, I just paste my form link in the browser to try it out. The
    "phone" section was set to "required" and was keeping showing the message "
    please fill your phone number, because is required" or so. Now it is not
    giving me this error because I set it up as normal ( not required). Maybe
    the error in the "phone" section is causing this problem ( see here
    https://www.facebook.com/webdesigngalore/app_684336108254110 )
    ...
  • IvoZhivkov
    Replied on October 19, 2014 at 3:51 PM
    Raul, I've managed to fix the problem, but the hyphen is still in a wrong
    place.
    ...
  • Jeanette JotForm Support
    Replied on October 19, 2014 at 6:49 PM

    You will need to open the form in our form builder. Click the Phone Number field then click "Input Mask" button at the tool bar, and choose the correct Masking for phone field

    Phone number: How to customize it Input mask Image 1 Screenshot 20

  • Jeanette JotForm Support
    Replied on February 1, 2015 at 2:46 PM

    After enabling the "Input Mask" button at the tool bar

    Phone number: How to customize it Input mask Image 1 Screenshot 30

     

    You can choose the form on Mask Value section. You can even include some predefined values such as the area numbers. You can even choose to fill al the values at once if this is a field for a fixed number

    Phone number: How to customize it Input mask Image 2 Screenshot 41

    Here is a demo

    http://form.jotformpro.com/form/32344768376969