- ChellaAdgopulAsked on October 19, 2014 at 01:02 PM
I've embedded the source code for a Paypal link on my site, but when I click it gives me an error message which says "Form ID did not match. Form ID: Form Name: 42914475338360"
I havent made the site live yet as the link is faulty.
Can you Advise me on what I have done wrong?
- JotForm SupportKiranAnswered on October 19, 2014 at 04:49 PM
As I test your JotForm with JotForm original link, it is redirecting to PayPal normally. This could be an issue with form cache. I have now cleared the form cache from my end. Also, I request you to clear the browser cache by following the steps from http://www.wikihow.com/Clear-Your-Browser%27s-Cache
If the issue still persists, we request you provide us with the webpage URL where the form is embedded so that we can further investigate on the issue.