Form ID did not match error message when embedded using source code.

  • Profile Image
    ChellaAdgopul
    Asked on October 19, 2014 at 01:02 PM

    I've embedded the source code for a Paypal link on my site, but when I click it gives me an error message which says "Form ID did not match. Form ID: Form Name: 42914475338360"

    I havent made the site live yet as the link is faulty.

    Can you Advise me on what I have done wrong?

    Thanks.

  • Profile Image
    Kiran
    Answered on October 19, 2014 at 04:49 PM

    As I test your JotForm with JotForm original link, it is redirecting to PayPal normally. This could be an issue with form cache. I have now cleared the form cache from my end. Also, I request you to clear the browser cache by following the steps from http://www.wikihow.com/Clear-Your-Browser%27s-Cache 

    If the issue still persists, we request you provide us with the webpage URL where the form is embedded so that we can further investigate on the issue.

    Thank you!!