PayPal and credit card option

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    Asked on October 21, 2014 at 11:04 AM

    I have created a form using PayPal.  The page is here:

    I want the purchaser to be able to use paypal OR their own credit card, but this option isn't showing when you go to pay.  Is there something I can do to include this option?  I don't see any option available for me to edit this.  I saw Karina's advice to edit my source code:

    Answered by Carina on March 10, 2014 at 09:37 AM

    I believe the way of achieving this is by copying your form's source code and editing it:

    <input type="radio" class="paymentTypeRadios" id="input_3_paymentType_credit" name="q3_myProducts3[paymentType]" checked="checked" value="credit">

    The yellow part needs to be moved from the paypal button to the credit card option.


    But my code is different than above, I don't have radio buttons for payment type option.



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    Answered on October 21, 2014 at 12:02 PM

    Hi, Kristi,

    To confirm, you would like your users to be able to pay using their PayPal account of their credit card?

    If that is the case, with your current payment tool, your users are redirected to the PayPal website to pay with their account or if their don't have an account they can create one with their credit card information and submit their payment.

    If you would like to add the option for your users to enter their credit card information directly on your form or be redirected to use their PayPal account, you would need to change your Payment Tool to PayPal Pro.

    PayPal Website Payments Pro is a great way to collect payments from your own site using a credit card form. Using JotForm's seamless integration, you can collect credit card payments right from your web page. Since your users will not be redirected to a payment gateway site, you will look more professional and get paid easily. To be able to receive payments, you will need a PayPal Website Payments Pro account.

    I hope this helps! Please inform us if you need further assistance.

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    Answered on October 22, 2014 at 05:28 PM

    Now I see it!  Earlier when I tested, it only gave the option below to create a paypal account, not to use a credit or debit card.   Oh well , I see it now and that is exactly what I needed!  One more question. 

    When I have the form set up like I do on this webpage, how does the information come in?  I have the top half for customer info (name, address, etc.) and the bottom has the PayPal form.  Will an email come in with all the submitter information, and then a separate email showing they paid at paypal?

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    Answered on October 22, 2014 at 07:04 PM

    On behalf of my colleagues whom had helped you here you are very welcome. 

    Additionally, I've moved your follow-up question to a new thread here.