Downgrading account from Premium to Free

  • PCYLO
    Asked on October 21, 2014 at 2:28 PM
  • Jeanette JotForm Support
    Replied on October 21, 2014 at 3:38 PM

    Your account PCYLO is already on Premium status ($9.95), do you want to upgrade to Economy ($19.95) which gives you more room?  Please confirm this is what you want to do and we will gladly assist you.

  • PCYLO
    Replied on October 21, 2014 at 3:41 PM
    We need to DOWNGRADE to the Starter. Thanks.
    Sarah Elbert
    ...
  • Jeanette JotForm Support
    Replied on October 21, 2014 at 3:52 PM

    The account is already scheduled to downgrade. On 2014-11-18 it will get back to Free.

     

  • PCYLO
    Replied on October 21, 2014 at 4:01 PM
    thanks
    ...
  • Ben
    Replied on October 21, 2014 at 5:06 PM

    Hi Sarah,

    In our managers name, you are welcome.

    Do let us know if you need any further assistance.

    Best Regards,
    Ben