What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I make a submitted form autorespond with a pdf copy of the submission?

    Asked by dbqfoundation on October 22, 2014 at 12:13 PM

    I've seen several responses to this, but none worked for me. 

    I can create the email, just can't get the link to work. 

    The suggestion I keep seeing is to use this url when I create the link:

     

    http://submit.jotform.me/server.php?action=getSubmissionPDF&sid={id}&formID=42935949516165

    (The final bolded numbers are my form ID).

    That does indeed download a pdf, but it shows an error (see attached).

    Help?

    Page URL:
    http://form.jotform.us/form/42935949516165?

    Screenshot
    email JotForm responses attached autorespond pdf submission
  • Profile Image
    JotForm Support

    Answered by KadeJM on October 22, 2014 at 03:00 PM

    It seems to me that you basically want a linked pdf copy of the jotform submission to be sent back to the user whom filled in your form via an autoresponse. Is that correct?

    If so there's actually a better way to do this...

    (1) First make an Autoresponder.

    (2) Edit the Autoresponder and add the PDF Link to it.

  • Profile Image
    JotForm Support

    Answered by KadeJM on October 22, 2014 at 03:07 PM

    Additionally, I would like to point out that the submission error is actually an indication that there is no submissions found because none exist on the form.

    In order for the pdf link to work correctly there needs to be a matching submission to be found for it to pull otherwise that error message is shown.

    On your jotform I didn't see any submissions so I think that is why you ended up with the error.

  • Profile Image

    Answered by dbqfoundation on October 22, 2014 at 03:16 PM

    Okay, that works now. My problem before was that I (thought I had) followed those instructions but then the pdf link wasn't active. It's working now. THANK YOU! :)

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    JotForm Support

    Answered by KadeJM on October 22, 2014 at 04:26 PM

    Not a problem, we're just happy to hear that it's working for you now and you are very welcome!