What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Google Checkout: API callback URL not working that is provided by jotform.

    Asked by wfcregistration on September 19, 2011 at 11:34 AM

    This is the email I got from google checkout today....

    We've made several unsuccessful attempts to send order notifications to your notification callback URL, https://www.jotform.com/ipns/gco.php As a result, you aren't receiving order status, risk, or other notifications.

     

    Therefore, we are not receiving submissions for our event that is coming this weekend. Please help!

     

    Thank you!

    Page URL:
    http://form.jotform.com/form

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    JotForm Founder

    Answered by aytekin on September 19, 2011 at 11:49 AM

    Please change it to https://secure.jotform.com/ipns/gco.php. The security certificate on www.jotform.com might be down for couple of days. 

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    Answered by wfcregistration on September 19, 2011 at 11:50 AM

    thank you so much

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    Answered by williamryan on November 04, 2011 at 06:21 PM

    I'm having this same problem the last couple of days.  I've tried the "secure.jotform" and the original "www.jotform" and both are throwing that error with Google Checkout.  Has anything changed?

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    JotForm Support

    Answered by Mike_T on November 04, 2011 at 06:36 PM

    We are sorry for the inconveniences caused.

    We had a problem with the access to https://secure.jotform.com a few days ago, this issue has been already solved.

    If you keep receiving the errors, please provide us with the error messages from Google:

    - Sign in to Google Checkout. Click on the Tools tab. Click Integration Console.

    - Error messages will appear under Integration Issues.

    Thank you for cooperation.

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    Answered by williamryan on November 05, 2011 at 12:42 PM

    I'm still having issues.  I receieved this email today...

    We've made several unsuccessful attempts to send order notifications to your notification callback URL,https://secure.jotform.com/ipns/gco.php As a result, you aren't receiving order status, risk, or other notifications.


    To help you identify the issue with your callback URL, please review the errors we encountered while sending notifications to you. To review this error information:

    Sign in to Google Checkout. Click on the Tools tab. Click Integration Console.

    Error messages will appear under 'Integration Issues.' If necessary, you can also update your callback URL in the 'API callback URL' box on the same page.

     

    Here's the error info under integration issues on google checkout.

    We encountered an error trying to access your server at https://secure.jotform.com/ipns/gco.php -- the error we got is java.io.IOException: Error 'SSL_CERTIFICATE_ERROR' connecting to url 'https://secure.jotform.com/ipns/gco.php'. 

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    Answered by fxr on November 05, 2011 at 04:58 PM

    I have escalated this issue for our developers to have a look into. 

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    JotForm Founder

    Answered by aytekin on November 08, 2011 at 03:14 PM

    Sorry about that. We had a problem with our security certificate on secure.jotform.com. We have just fixed this problem today.

    It should be working now. Thanks for letting us know about this.