email notifications not working

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    sdionne
    Asked on September 19, 2011 at 11:39 AM

    I have a feeling I picked a bad time to start up with JotForm (late last week) as I know you all have been struggling with issues related to the DDoS attack...

    That said, I'm not receiving any email notifications from my submitted forms. I tried it first with two different emails in my company domain, and then with my private gmail. None of them are working, although I can see new submissions on our "My Forms" page.

    Any suggestions?

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    aytekin
    Answered on September 19, 2011 at 11:58 AM

    We are temporarily using Sendgrid at this time and their deliveribility rate seems to be worse. This is temporary. One possible solution might be to use a gmail account to setup a filter that sends the emails to your email address. 

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    twanggcs
    Answered on September 19, 2011 at 12:13 PM

    how temporary?

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    aytekin
    Answered on September 19, 2011 at 05:34 PM

    Probably another day.