Is form submission HIPAA compliant?

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    Asked on October 22, 2014 at 04:07 PM



    I am a healthcare provider and have some interest in having patients fill out their intakes with online forms prior to their visit.  However, this is considered protected health information and therefore I would need the submission and storage to be HIPAA compliant.  



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    Answered on October 22, 2014 at 05:36 PM

    Update (April 19, 2018) HIPAA is available for our Gold & Silver plan. 

    Yes. It is possible to use JotForm in a HIPAA complaint way. Since we care a lot about the security, our servers match all criteria to be HIPAA complaint. Please go through the link below for more information on this 

    Hope this information helps. Please get back to us if you have any other questions. We will be happy to help.

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    Answered on April 13, 2018 at 11:26 AM

    Great news! JotForm now offers HIPAA compliance. This means users in the healthcare industry can use JotForm to collect sensitive patient information through consent and onboarding forms, medical history updates, online bill payments, and prescription refill requests. 

    HIPAA-compliant forms require a Gold pricing plan, which is only $99 a month or a Silver pricing plan, which is $39 a month. A business associate agreement (BAA) is also available upon request.

    For more information about our HIPAA-compliant forms, visit

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    Answered on April 19, 2018 at 10:12 AM

    Update: HIPAA is available for the Silver plan as well.