What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why does my form show up in Safari and Chrome, but NOT Firefox?

    Asked by joephoto on September 19, 2011 at 02:46 PM

    It has worked in the past. I just change the URL to the new secure one.

    Page URL:
    https://willowalbumdesign.com/client-information/album-design-workshee<br/>t/

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    Answered by yasinco on September 19, 2011 at 02:50 PM

    Un Do The Secure URL And Please Do The Following: 

    1. Clear Your Browser Search Data And Cahche

    2. Reembed The IFRAME Code

    3. Refresh

    If You Need Any More Help Please Do Ask!

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    Answered by joephoto on September 19, 2011 at 03:30 PM

    Do I have to use iFrame? I want to embed within a self-hosted wordpress blog. Isn't using embed nicer?

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    Answered by yasinco on September 19, 2011 at 03:46 PM

    Its The Same Thing But With A More Advanced Pro Version!

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    JotForm Founder

    Answered by aytekin on September 19, 2011 at 05:17 PM

    I just looked at your form in Firefox and it worked fine. What kind problems do you see with Firefox? Can you post a screenshot if possible?

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    Answered by yasinco on September 19, 2011 at 05:19 PM

    Please Read My Latest Question!!!

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    Answered by joephoto on September 19, 2011 at 05:20 PM

    I just went back to the "www" instead of the "secure" option. It basically wasn't showing up on any of the site's pages. I can change it over again so you can take a look.

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    JotForm Founder

    Answered by aytekin on September 20, 2011 at 07:21 AM

    We have just resolved the security certificate on www.jotform.com. So, you do not need to change it any more. If you changed to secure.jotform.com, that should also now work. We fixed the problem with that certificate as well.