What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I change my pricing plan?

    Asked by mrecanatini on September 19, 2011 at 02:55 PM

    I have signed up for the premium plan ($49.95/mo) but can now go down to th $9.95/mo

    How can I change my plan?

  • Profile Image
    JotForm Founder

    Answered by aytekin on September 20, 2011 at 06:03 AM

    Your JotForm subscription is now canceled. You will not be charged again, but your account will stay Professional until the time you have paid for expires. You will then continue your Premium subscription.