What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Pass customer email to Stripe

    Asked by Skidmore on October 23, 2014 at 01:51 PM

    Hello,

     

    I am having an issue passing passing customer emails to Stripe.  I have tried both Product and Subscription but when I submit the form I get the Billing Address but no Email.  Any guidance on this that you can provide would be greatly appreciated.

     

    Thank you for your time.

     

    Larry

    email Emails product billing address hello
  • Profile Image

    Answered by Ben on October 23, 2014 at 04:59 PM

    Hi Larry,

    I am not familiar with email field being sent to the Stripe payment. They should get redirected to Stripe to make the payment based on the details left on the actual widget.

    You can only set the billing address.

    Please take a look at this guide for setting up the Stripe Payment http://www.jotform.com/help/190-How-to-Integrate-Stripe-with-your-Form

    Also, can you please tell us why you want to send email as well?

    Best Regards,
    Ben