What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    submitting form time-delay

    Asked by shaipeer on October 24, 2014 at 03:39 PM

    Hi,

     

    we are currently testing your services via the free version and we noticed many times there is a lag when we submit a form until we get the "ok" page.

     

    is there a difference between free and paid versions when it comes to bandwidth?

     

    Thanks!!

    Shai

    delay submitting form thanks and
  • Profile Image
    JotForm Support

    Answered by Kiran on October 24, 2014 at 05:42 PM

    As I test submit your JotForm, I don't see any delay and seems to be working fine from my end. The issue you've seen could be due to some temporary disturbances in the network. There is no difference between free and paid versions except for number of submissions, SSL submissions, payments that you can receive and upload space. Please refer to our pricing page for more information.

    Hope this information helps. Please do not hesitate to get back to us if you have any questions. We will be happy to help.

  • Profile Image

    Answered by shaipeer on October 27, 2014 at 12:01 PM
    ok thanks
    Shai
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