I cannot see all the submissions. Urgent. Please help.

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    Answered on September 20, 2011 at 04:31 AM

    Hi youngkhalifah,

    First of all, we do apologize for any inconvenience.

    Because of the DDoS attacks, we had to change the DNS IP addresses. The old IP address is probably cached on your end. Until your DNS cache is cleared, you can use www.jotform.net to access your account and to link your forms. You can also use https://secure.jotform.com for HTTPS/SSL connections.

    If you have further issues and concerns, please feel free to contact us again. Thank you for using JotForm.


    Albert  JotForm Support