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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cannot see all the submissions. Urgent. Please help.

    Asked by youngkhalifah on September 20, 2011 at 03:05 AM
    Page URL:
    http://www.facebook.com/pages/Young-Khalifah/118380248193348?sk=app_17<br/>6217385757369

    Screenshot
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    Answered by brx250 on September 20, 2011 at 04:31 AM

    Hi youngkhalifah,

    First of all, we do apologize for any inconvenience.

    Because of the DDoS attacks, we had to change the DNS IP addresses. The old IP address is probably cached on your end. Until your DNS cache is cleared, you can use www.jotform.net to access your account and to link your forms. You can also use https://secure.jotform.com for HTTPS/SSL connections.

    If you have further issues and concerns, please feel free to contact us again. Thank you for using JotForm.

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    Albert  JotForm Support