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  • Profile Image

    Does conditional statment work if default "Text" is hidden

    Asked by passthepoker on October 25, 2014 at 07:31 AM

    Hi,

    Something is driving me crazy tonight. I have tested every way i can think of to get this working.

    I am trying to make a "text"  block for lack of a better word default to hidden, and then i'll make it visible when the condition is met. it is hidden but does not become visible when i build the condition. I cannot believe this wouldn't work so i tested it on other types of objects found in the form tools area and those work when i default to hidden. When i create a "text" block and then keep it visible I can set the condition to hide it without issue. This seems to only be an issue if i default the "text" to HIDDEN..

     

    I can think of a work around but this would require a lot of conditions and I dont feel like trying it. Is there a bug with this right now, or is it possible that I cannot default text blocks to hidden?

     

    - I cleared my cookies (even used cc cleaner)

    - Rebooted my comp

    Only thing i haven't tried is scraping the entire form and starting over.

     

    hidden form tools Text hidden Text conditions
  • Profile Image

    Answered by Ben on October 25, 2014 at 07:55 AM

    Hi,

    That is a common misconception with fields and conditions. In fact you should not make it hidden, just make your conditions to make the field shown. Our system is smart and will know that if you want to have something shown on certain condition, to hide it unless that condition is met.

    Having said that, I have cloned your jotform and made the field shown (non hidden) and left the conditions as they were.

    You can see it here: http://form.jotformpro.com/form/42973769959986

    Do let us know if you have any further questions.

    Best Regards,
    Ben

  • Profile Image

    Answered by passthepoker on October 25, 2014 at 08:01 AM

    Great.. Thanks a lot ben..

  • Profile Image

    Answered by Ben on October 25, 2014 at 08:14 AM

    Hi,

    You are welcome :)

    Do let us know if you have any further questions.

    Best Regards,
    Ben