What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I close my FREE plan

    Asked by kinesisdigital on October 25, 2014 at 10:00 PM

    Your instructions are not available on the Starter plan. No such option is available.


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    JotForm Support

    Answered by jonathan on October 25, 2014 at 10:04 PM

    Since it was already on FREE subscription, the last option will be account deletion to close the account.

    I see now that this was resolved already on your other thread here http://www.jotform.com/answers/449271-Please-close-my-account#1

    Contact us again anytime should you need assistance on JotForm.


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    Answered by markentress on December 14, 2015 at 12:38 PM

    The link above just redirects me back to My Forms... How do I close my account? 

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    Answered by victor on December 14, 2015 at 02:38 PM

    It seems that you created a new thread: http://www.jotform.com/answers/724829

    Which has been answered. If you have any addition question, please feel free to contact us.

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    Answered by alima210 on April 16, 2017 at 10:43 AM

    Não consigo cancelar minha conta free, como faço ??

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    JotForm Support

    Answered by Kiran on April 16, 2017 at 11:57 AM


    Your question has already addressed on the other thread opened by you. If you have any questions with this issue, please follow-up on the other thread.