What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Image picker widget does not appear in mobile

    Asked by maximeyang on October 26, 2014 at 01:17 AM

    Hi, 

    The form I did by image picker, I can not see any image from mobile browser, Android system.

    I want to know how how solve it .

    http://7tailor.com/diy-suit

    Thank you

    Page URL:
    http://7tailor.com/diy-suit

    Mobile does not work image picker Android mobile browser
  • Profile Image
    JotForm Support

    Answered by Jan on October 26, 2014 at 06:32 AM

    Hi maximeyang,

    I tested your form with Samsung S4 Chrome app and you are right, the widget does not show up.

    I will forward this to our developers so that they can take a look at it.  We will notify you via this thread once an update is available. 

    Thank you for your patience,

    Jan

  • Profile Image
    JotForm Support

    Answered by Jan on November 06, 2014 at 09:39 PM

    Hi maximeyang,

    I tested your form again on my Samsung S4 Chrome app and the image picker widget is now showing. My Chrome App is outdated which is why it is not showing before.

    Can you please tell us what kind of browser are you using on your mobile phone? Also, the model of smart phone you are using.

    Thank you for your cooperation.