How to disable Jotform Sign?

  • sonyastravel
    Asked on October 25, 2022 at 2:00 PM

    My second issue is with the signature aspect of the two forms I created. After pressing the "Submit" button at forms end, my clients are taken to this message...

    By submitting this form, I intend that my electronic signature on it be as valid and binding as if I had signed by hand.

    Please see the Consumer Consent Disclosure here before submitting.

    "Back to Form" "Submit"


    After clicking on the blue link and being led to the Consumer Consent Disclosure, the "Submit" button still does not activate/highlight so that form may be submitted. I tried numerous times testing the form and hitting the "Back to Form" button sometimes led to submission. Please advise as to what I am doing incorrectly or debug my form. I would greatly appreciate your assistance.

    Associated Email Address: sonyastravel@comcast.net

    FORM 1 URL: https://stitchedvacations.com/carnival-celebration-2023https://form.jotform.com/222890914550155

    FORM 2 URL: https://stitchedvacations.com/mardi-gras-aug-2023

  • Christopher JotForm Support
    Replied on October 25, 2022 at 2:08 PM

    Hi sonyastravel,

    Thanks for reaching out to Jotform Support. If you do not want to use Sign Document feature, you can avoid that page that you have mentioned by disabling Jotform Sign. Here's how to do it:

    • In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.
    • Click on Jotform Sign on the left side of the screen.
    • Turn off Enable Jotform Sign Automation.

    1666721276 635825fce6bbb  Screenshot 10

    Give it a try and let us know how it goes.

  • sonyastravel
    Replied on November 3, 2022 at 6:36 PM

    Thank you. I actually wanted to use it but couldn't figure out why it was not working correctly. I just removed it instead. Thank you for your time.