JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
We can change the username for you, but I would need to confirm with your first.
The reason for confirmation is amongst others to let you know that once your username is changed the Custom URLs for your jotforms will stop to work, but the ones that are accessed over a direct URL will still continue to work.
If you would still like us to change your username do let us know and we will be happy to do that for you.