- Timothy MeduguAsked on October 28, 2014 at 09:09 AMPlease, I would like you to review the decision of suspending my account. Yesterday 27-10-14, I attempted trying out the import form feature on your platform for the first.1. The purpose of importing the form from this link was experimental because it was the first time using that feature on your platform. I just wanted to see how it work having enjoyed using your system to build other forms with success. This is the link I imported the form from https://www.egopay.com/sign-up
3. And I haven't even hosted the site am still building it.
Thank you for your expected co-operation.
- BenAnswered on October 28, 2014 at 09:58 AM
Yes, your account did get suspended because of the jotform with the password field and several others, titled as EgoPay.
Please note that collecting passwords is something that we feel strongly against and as such all jotforms collecting such details are subject to being disabled (together with the account).
I have removed the jotform completely (you need to send it to Trash, then purge from trash as well) and have reactivated your account, but please check out our Terms page.
- timtraderAnswered on October 28, 2014 at 12:18 PM
Am grateful Ben for re-activating my account. Thanks alot...
- BenAnswered on October 28, 2014 at 01:26 PM
You are welcome.
Do let us know if you have any further questions or issues and we will be happy to help.
- Richani SulaimanAnswered on April 27, 2015 at 11:06 PM
My account is under phising by the man namely Yul eko rubiyanto..kindly assist me to protect my account. Just for privasi and protection. I am a lecturer in my city.Sanarinda Indonesia. Thanjs alot for helping me.
- JotForm SupportKiranAnswered on April 28, 2015 at 01:24 AM
Your query shall be addressed on the other thread opened separately.