What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form does not redirect to paypal in Firefox

    Asked by vanished on October 28, 2014 at 09:22 AM

    Some clients get blank page after submission.



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    JotForm Support

    Answered by Welvin on October 28, 2014 at 10:07 AM


    Please try to re-embed your form using our iFrame method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code. This should help.

    But one more thing, you are using Paypal Pro but your current location is Estonia. Note that Paypal Pro only supports countries like UK, USA and Canada. Is your Paypal account registered through US address?. Otherwise, please use Paypal Standard instead.

    Thank you!