What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I keep getting this message when trying to activate the form.

    Asked by tlou on October 28, 2014 at 05:46 PM

    I keep getting this message when trying to activate the form. Form Generator is not Active.

    Login or sign-up with Jotform to get started. connect with jotform button doesn't work at all.



    This is a re-post of a comment on Embed JotForm in Wordpress using the Embed Form Plugin

    form generator JotForm message Activate
  • Profile Image
    JotForm Support

    Answered by jonathan on October 28, 2014 at 06:09 PM

    You should login to your JotForm account first before proceeding with the integration.

    You can login at http://www.jotform.com/login

    Then try using the plugin again on your WP page.

     

    Thanks.

     

  • Profile Image

    Answered by tlou on October 28, 2014 at 11:41 PM
    Still won't work
    ...
  • Profile Image
    JotForm Support

    Answered by ashwin_d on October 29, 2014 at 08:19 AM

    Hello tlou,

    I keep getting this message when trying to activate the form. Form Generator is not Active.

    Do you mean to say that you are unable to activate the plugin?

    Can you please share a screenshot of the issue so that we can take a look. The following guide should help you upload image in your forum post:  http://www.jotform.com/answers/277033 

    We will wait for your response.

    Thank you! 

     

  • Profile Image

    Answered by tlou on October 29, 2014 at 09:21 AM
    i can call it and select the form i want.
    [image: Inline image 1]
    but i cant view submissions or anything else. please help
    [image: Inline image 2]
    ...
  • Profile Image
    JotForm Support

    Answered by Welvin on October 29, 2014 at 10:49 AM

    I just tried it and it works without any issues, please take a look at the following screenshot:

    Please make sure to login or authenticate an access by providing a valid API with Full Access permission from your account. In the Plugin, you can configure your API in the settings tab.

    Thank you!