What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Could you please tell us which form are you trying to edit?
I've checked your forms and couldn't find any errors in them.
The "undefined" message usually appears when an HTML opening/closing tag is missing. You can check the HTML code by clicking on the HTML button.
Please let us know more details about this issue, so we can further investigate it.
I see the same thing.
I need to remove the hyperlink on the Key Number field.
I do not see the list of fields that i can edit or add to.
Thank you for sharing the URL of your site.
Upon checking it, I see that you have this contact form: http://form.jotformeu.com/form/40122641705342
Is this the form you're referring to? If this is correct, then I might be missing something as I couldn't see any link on the Key Number field.
I also couldn't find it when I looked at your form in the form editor.
Please try to clean your browser's cache and then check your form again.
Please let us know if this helps.
Also, please let us know which browser are you running.
I tested your form using Chrome.
I am using Firefox.
I had a clone of the form so i copied all the text and paste into the form that was giving me issues.
It now works ok,i did not see any fields in the form in question hence copy / paste from clone form.
Yes the form that you show is correct.
I have sorted it whilst waiting for a reply,that is why you do not see any hyperlink now.
Ok, we're glad that you were able to fix the issue by yourself :)
Please let us know if we can be of further assistance.