None of my forms are working and I can't log on. Please help

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    Sanjeet
    Asked on September 20, 2011 at 01:47 PM
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    mels80
    Answered on September 20, 2011 at 03:19 PM

    I am having the same problems....

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    brx250
    Answered on September 20, 2011 at 11:33 PM

    Hi there,

    First of all, we do apologize for any inconvenience this has caused you. 

    Due to the DDoS attacks, we had to change our DNS IP addresses. The old IP address is probably cached on your end. We recommend you clear your DNS cache and use www.jotform.net to access your account and to link your forms. You can also use either https://www.jotform.com or secure.jotform.com for your HTTPS/SSL connections. 

    We really appreciate your patience with us. Thank you for using JotForm! 

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    Albert  | JotForm Support