None of my forms are working and I can't log on. Please help

  • Profile Image
    Asked on September 20, 2011 at 01:47 PM
  • Profile Image
    Answered on September 20, 2011 at 03:19 PM

    I am having the same problems....

  • Profile Image
    Answered on September 20, 2011 at 11:33 PM

    Hi there,

    First of all, we do apologize for any inconvenience this has caused you. 

    Due to the DDoS attacks, we had to change our DNS IP addresses. The old IP address is probably cached on your end. We recommend you clear your DNS cache and use to access your account and to link your forms. You can also use either or for your HTTPS/SSL connections. 

    We really appreciate your patience with us. Thank you for using JotForm! 


    Albert  | JotForm Support