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    Showing "hidden" information when printing the jotform

    Asked by jacque on October 29, 2014 at 04:39 PM
    not all the "hidden" information shows up after we print the form
    print hidden fields CSS Print CSS
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    Answered by Ben on October 29, 2014 at 06:24 PM

    Hi,

    Please try injecting this CSS code to your jotform:

    @media print
    {
      ul#section_113
      {
        display: block;
        overflow: visible;
      }
    }

    This will hide the fields while still showing them to you when you print them.

    Do let us know how it works for you.

    Best Regards,
    Ben

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    Answered by jacque on November 03, 2014 at 02:11 PM

    Hi Ben,

     

    Unfortunately, that didn't work either.  It doesn't seem like this should be such a difficult thing. We tried different remedies, used different field types, checked and unchecked boxes, etc, but nothing seems to work. 

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    JotForm Support

    Answered by Mike_T on November 03, 2014 at 03:25 PM

    I can see the hidden fields when printing your form from Submissions page.

    Do you want to print it in some other way?

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    Answered by jacque on November 03, 2014 at 03:51 PM
    Yes the form goes to our email-
    We print from there
    Sent from my iPhone
    ...
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    JotForm Support

    Answered by Mike_T on November 03, 2014 at 04:27 PM

    Your form Email Notification is configured to hide empty (not filled) fields, so this might be the case. If you would like to see empty fields in emails, please disable the 'Hide Empty Fields on Emails' option through the form Preferences.

    Thank you.

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    Answered by jacque on November 04, 2014 at 01:41 PM
    Hi Mike-
    Wow! We have been working on this for a while now-
    I did as you suggested but now ALL the empty fields show up which is turning a 2/3 page document into a 2 page document and I don't know if its worth the trade-off.
    Any other suggestions??
    Jacque
    ...
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    Answered by Ben on November 04, 2014 at 01:48 PM

    Hi Jacque,

    Since you are printing emails the suggestion by my colleague Mike is the only way to show all fields so the only way to not have them shown in the email is to remove them from the email body - this would however remove them completely, being filled out or not.

    What I would suggest is getting the PDF from the submissions and printing it instead, I believe that this would accomplish what you are after.

    How to view Submissions

    You could always send yourself a link to the PDF file within the email notification (if the PDF would be the answer to what you are looking for).

    Best Regards,
    Ben