What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    secure.jotform.com security certificate is now invalid.

    Asked by Ian Smale on September 20, 2011 at 02:58 PM

    Since you sent out the notice this mornign saying that  www.jorform.com now has a valid security certificate,   my forms which are linked with   secure.jotform.com   are now giving me an INVALID SECURITY CERTIFICATE message. 

    What gives?   When is this all going to be resolved?      This one for example  https://www.acmesafe.ca/pay.php when I open the page says the certificate is not valid.   They were OK yesterday.

    Ian Smale.

    Page URL:
    https://www.acmesafe.ca/pay.php

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    Answered by medwards on September 20, 2011 at 03:03 PM

    Same issue here...

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    Answered by ijsmale on September 20, 2011 at 03:09 PM

    Well, now all of a sudden ten minutes later its working again.....

    Ian

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    Answered by medwards on September 20, 2011 at 03:10 PM

    Working now for me too!  Thanks!

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    Answered by brx250 on September 20, 2011 at 10:23 PM

    Hi there,

    First of all, we do apologize for any inconvenience.

    Our developers have already fixed the problem on security certificate of secure.jotform.com, that should work properly now. We also have the new security certificate ready for www.jotform.com. So, that will also keep working.

    You can now use either www.jotform.com or secure.jotform.com for your HTTPS/SSL connections. 

    We appreciate your patience regarding this matter. Thank you for using JotForm!

    _____________________________________________    

    Albert  JotForm Support