What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    People are unable to use my forms...

    Asked by phase2solutions on September 20, 2011 at 04:05 PM

    All of a sudden today everyone who has tried to use my forms couldn't. When they hit submit it just hangs there and doesn't do anything. Please advise to what is going on.

    Page URL:

  • Profile Image

    Answered by phase2solutions on September 20, 2011 at 04:06 PM

    Nevermind, they seem to be working now.

  • Profile Image
    JotForm Founder

    Answered by aytekin on September 20, 2011 at 04:43 PM

    We had our firewall being changed on our data center. But it turned out the problem was a faulty switch. Everything is working fine now. We are sorry about the ups and downs today.