What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    why can't I upload an eps.file in a form? and how can I change that?

    Asked by bart  on October 30, 2014 at 09:03 AM

    When our clients want to upload their logo they can's choose an eps.file (a most-used format for us)

    Page URL:
    http://www.tenf.nl/bestellen.html

    Screenshot
    eps files eps format file upload
  • Profile Image
    JotForm Support

    Answered by Welvin on October 30, 2014 at 09:10 AM

    Hi Bart,

    Please make sure to add EPS extension to the settings. Here's how you can do that: https://www.jotform.com/help/29-Upload-Field-Allowed-File-Types.

    Thank you!

  • Profile Image

    Answered by ssaid  on October 23, 2016 at 07:50 PM

    I can not send my eps file.......??????

  • Profile Image
    JotForm Support

    Answered by liyam on October 24, 2016 at 02:58 AM

    Hello ssaid,

    Have you tried following the solution from Welvin's response?

    Thanks.