What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I keep Jot Form stuff from going to the junk email box. I want them to go to inbox.

    Asked by David on September 20, 2011 at 05:05 PM

    I have built a couple of sites and used Jot Form contact forms (yeaaah!). Unfortunately when people use the forms it goes to the site owners junk or spam box. Not good. Anything I can do from the form builder site to change that?

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    JotForm Support

    Answered by abajan on September 20, 2011 at 05:37 PM

    Hi David

    Thanks for asking. Could you provide the URLs to the specific forms that are being marked as spam? I can think of a couple of reasons why this may be happening but it would be preferable to see the forms in question before making assumptions.

    I'll await the links.


    ~ Wayne