What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My payment submissions from paypal and new forms submissions are not coming through

    Asked by westcoasttutors on September 20, 2011 at 05:09 PM

    Not being notified through email if I have been getting paid and could be missing out on potential clients. Thank you. 

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    JotForm Founder

    Answered by aytekin on September 21, 2011 at 05:02 AM

    Is this a new form or was it working before and suddenly stopped working? What is the name of the form that has this problem?