- JotForm SupportdavidAnswered on October 30, 2014 at 05:17 PM
Our mailing list is actually based off our user accounts. I was unable to find any accounts associated with the address you are currently posting from which may be why the it is not recognizing your address. Is "R2599cc@yahoo.com" the address that the newsletter is being sent to? Or if you could just let us know what your account username is, we can see about getting you removed from the list. In the mean time, you can always filter the emails as spam through your provider. Mine are actually sent by default as promotions through Gmail.