What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have been trying to undcribe from your emails, when I try to unscrine

    Asked by Richard Auerbach on October 30, 2014 at 05:09 PM

    I have been trying to undcribe from your emails, when I try to unscrine, I get back email not on record, but I keep getting them. Please remove me fromany of your lists.

    This is a re-post of a comment on

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    JotForm Support

    Answered by david on October 30, 2014 at 05:17 PM


    Our mailing list is actually based off our user accounts.  I was unable to find any accounts associated with the address you are currently posting from which may be why the it is not recognizing your address.  Is "R2599cc@yahoo.com" the address that the newsletter is being sent to?  Or if you could just let us know what your account username is, we can see about getting you removed from the list.  In the mean time, you can always filter the emails as spam through your provider.  Mine are actually sent by default as promotions through Gmail.