What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Accessing disabled form

    Asked by Aileen Fish  on October 31, 2014 at 09:50 PM

    I received an email saying our form was over quota. Is is possible to delete older submissions and use the same form again? It's important to be able to continue to use that links.



    Aileen Fish

    Editor, The Regency Reader

    Page URL:

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    Answered by Ben on November 01, 2014 at 05:15 AM

    Hi Aileen,

    If you delete submissions then yes, your jotforms would be available again. This happens because your space limit has been reached.

    Do note that once removed, there is no way to get them back later on so please make sure that your submissions are saved first on your PC or some other system as a backup for future reference.

    Best Regards,