- wrapalocAsked on November 01, 2014 at 02:48 PM
When testing my form it is not accepting my jpeg or png files.
- JotForm SupportjonathanAnswered on November 01, 2014 at 06:55 PM
It seems you have deleted this form http://www.jotform.us/wrapaloc/photo_contest already. I could not test it anymore.
I checked the other jotform http://www.jotform.us/form/43046281791153 instead.
When I tried uploading an image file (jpg file type), the upload fails as the upload field was not able to recognize the image file extension type.
To fix the upload file type issue, update the upload field file type extensions property. You can use asterisk instead to allow universal file type.
when I did this modification, I was able to make the upload field work on test form
Review this user guide also http://www.jotform.com/help/29-Upload-Field-Allowed-File-Types
Hope this help. Inform us if issue persist.
- wrapalocAnswered on November 04, 2014 at 12:00 PM
I tried to create the form again, but i am having the same problem.
- JotForm SupportdavidAnswered on November 04, 2014 at 12:38 PM
I checked your form and the fix my colleague recommended does indeed resolve the issue. Since it was a quick fix, I just went ahead and made the changes in your form. You should now be able to use the uploads fields as normal.
If you are still having trouble with your form, let us know and we will be happy to have another look.
- Md kaosar ahmmedAnswered on March 13, 2017 at 04:33 PM
i am trying to fill a online university form by using my academic documents which is in pdf formate although the form document requirements is pdf but its not accepting it..
I CAN OPEN THE FILE IN MY PC..
THIS IS THE FORM LINK;http://www.ujaen.es/serv/vicint/home/upload_beca_talento_f
WHAT TO DO..??
- JotForm SupportdavidAnswered on March 13, 2017 at 05:37 PM
The form on that page is not a JotForm form. If you are having trouble filling out a form, I would recommend contacting the organization that put up the form.