My Form is not accepting image files when Uploading

  • wrapaloc
    Asked on November 1, 2014 at 2:48 PM

    When testing my form it is not accepting my jpeg or png files.

  • jonathan
    Replied on November 1, 2014 at 6:55 PM

    Hi,

    It seems you have deleted this form http://www.jotform.us/wrapaloc/photo_contest already. I could not test it anymore.

    My Form is not accepting image files when Uploading Image 1 Screenshot 50

     

    I checked the other jotform http://www.jotform.us/form/43046281791153 instead.

    When I tried uploading an image file (jpg file type), the upload fails as the upload field was not able to recognize the image file extension type.

    My Form is not accepting image files when Uploading Image 2 Screenshot 61

     

    To fix the upload file type issue, update the upload field file type extensions property. You can use asterisk instead to allow universal file type.

    My Form is not accepting image files when Uploading Image 3 Screenshot 72

     

    when I did this modification, I was able to make the upload field work on test form

    My Form is not accepting image files when Uploading Image 4 Screenshot 83

     

     

    Review this user guide also http://www.jotform.com/help/29-Upload-Field-Allowed-File-Types

    Hope this help. Inform us if issue persist.

    Thanks.

     

     

     

     

  • wrapaloc
    Replied on November 4, 2014 at 12:00 PM

    http://www.jotform.us/wrapaloc/photo_entries

    I tried to create the form again, but i am having the same problem.

     

     

  • David JotForm Support
    Replied on November 4, 2014 at 12:38 PM

    Hi,

    I checked your form and the fix my colleague recommended does indeed resolve the issue.  Since it was a quick fix, I just went ahead and made the changes in your form.  You should now be able to use the uploads fields as normal.

    If you are still having trouble with your form, let us know and we will be happy to have another look.

  • Md kaosar ahmmed
    Replied on March 13, 2017 at 4:33 PM

    i am trying to fill a online university form by using my academic documents which is in pdf formate although the form document requirements is pdf but its not accepting it..

     

    I CAN OPEN THE FILE IN MY PC..

    THIS IS THE FORM LINK;http://www.ujaen.es/serv/vicint/home/upload_beca_talento_f

     

    WHAT TO DO..??

  • David JotForm Support
    Replied on March 13, 2017 at 5:37 PM

    The form on that page is not a JotForm form.  If you are having trouble filling out a form, I would recommend contacting the organization that put up the form.