Multiple Upload Files Issue: Not all files are being uploaded

  • Profile Image
    daryl@tri4pestcontrol.com.au
    Asked on November 01, 2014 at 08:41 PM
    Thanks
    The issue I have now is when the form is submitted only some of the images
    are uploaded (normally the last 3) the rest of the fields are there but the
    images are omitted
    Daryl Hoath
    0488101551
    Tri4 Pest Control
  • Profile Image
    raul
    Answered on November 01, 2014 at 10:49 PM

    Hello,

    Are you referring to this form: http://www.jotform.co/form/42368580036860?
    I checked your recent submissions for this form and I couldn't find any missing pictures.

    However, I also noticed that you're running out of space in your account and probably this could be a reason for failing uploads if the uploaded pictures are being taken on high resolution.

    Another reason for failed uploads is when there's a connection failure or the user closes the browser before every file has been uploaded.

    Please let us know if you have further questions.
    Thank you.