Account Suspended!! Help!

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    Dean Bubello 
    Asked on November 01, 2014 at 09:30 PM

    Hi,

     

    I was nearly done with my site using your forms and got the below message:

    Due to terms of use violation, your account has been suspended.
    It was suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue.

    I am in no way phishing, can this be FIX ASAP? My Site is DUE MONDAY and now all my form are gone! PLEASE HELP!

    Dean

  • Profile Image
    raul
    Answered on November 01, 2014 at 11:58 PM

    Hello Dean,

    Your account got autosuspended by our Phishing scanner because you created this form: http://www.jotform.us/form/43046887444160 that is used to collect passwords and this is against our terms of use.

    If you have further questions, please let us know.
    Thanks.

  • Profile Image
    Dean Bubello 
    Answered on November 02, 2014 at 06:14 AM

    I had no idea you couldnt make logon forms. You can delete the form, but can you re-enstate my account then please?

  • Profile Image
    liyam
    Answered on November 02, 2014 at 06:43 AM

    Hello Dean,

    Your account has now been reactivated and the forms that are in issue are now removed.

    Should you have further questions or concerns, please do let us know.

    Thanks.

  • Profile Image
    dbubello
    Answered on November 02, 2014 at 11:41 AM
    all set, they helped me in the forum area, thanks!
    ...
  • Profile Image
    ashwin_d
    Answered on November 02, 2014 at 12:29 PM

    Hello dbubello,

    On behalf of my colleagues, you are welcome.

    Do get back to us if you have any questions.

    Thank you!