What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can JotForm Handle Recurring But Limited Payments

    Asked by Chip Hart  on November 02, 2014 at 08:53 AM

    I am presently a Wufoo user but am looking desperately for a function that Wufoo doesn't support.  I have wasted 4 days trying to get FormSite to work for me as they appear to have the functionality I want but their support and documentation are seriously lacking.

    What I need is for a user to be able to make a simple purchasing choice and then be able to pay for that choice in a series of broken down payments.  In other words, $1000 becomes 4x$250.  Paypal and Authorize.net allow this using interval billing and then limiting the number of payments (i.e., it's not a subscription).

    Do you support this functionality?

    Thanks.

    JotForm thanks limiting then and
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    JotForm Support

    Answered by ashwin_d on November 02, 2014 at 09:41 AM

    Hello,

    If I understand your question correctly, user will be able to select a product with payment terms. Is that correct.

    You can take advantage of our subscription payment feature to achieve your requirement. You do not consider it a subscription payment but it is a recurring payment with fixed term correct? With our subscription feature, you can set a product with a variety of payment terms i.e daily / monthly / weekly etc and also set the number of payments as well.

    The following guide should help you on how to setup recurring payment:  http://www.jotform.com/help/166-How-to-setup-a-recurring-payment-option

    Please take a look at the small demo form I created:   http://form.jotformpro.com/form/43054692351958? Feel free to clone this form for a closer look. The following guide should help you in form cloning:  http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

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    Answered by burlingtontennis on November 02, 2014 at 01:32 PM

    OK, I've assembled a form and I think I am 90% of the way there, I just need help with one part.

    Initially, I thought I'd create a radio-button price list with values which would allow me to also have some form-logic that would be useful (i.e., if they choose items 1, 3, or 5 I ask a few different questions; I calculate a credit card fee).

    But it looks like if I want to use the subscription function, I can't pass the results of a calculated field into the amount of the subscription.  Is that right?  Ideally, I'd like them to choose from a list of options and then ask "Would you like to pay in full or in parts?"

    If that's not possible, can you explain how you got the radio buttons to 'connect' with the specific Subscription option in the PayPal submission page?  I see the sample you made for me (thanks!) - does choice one simply line up with subscription option one, etc.?

     

    Thanks!

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    Answered by Shadae on November 02, 2014 at 02:48 PM

    Hi burlingtontennis,

    To confirm, you would like to use calculations to determine the exact payment amount for the subscription?

    If that is the case, it is not possible to calculate that information into the subscription option as these options are pre-created in the payment tool.

    When you create the subscription in the payment tool, they show up as radio buttons in your form. You are able to customize them to your desired payment amount and amount of payments.

    Your subscriptions can be made for different amount of payments.

    Here is my sample form. This would be  for one item but different payment options: http://www.jotform.com/form/43055716026955

    I hope this helps! Please inform us if you need additional assistance.

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    Answered by burlingtontennis on November 02, 2014 at 02:56 PM

    OK, that makes perfect sense now - thanks.  I'll see what I can do.

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    Answered by Shadae on November 02, 2014 at 03:19 PM

    Hi burlingtontennis,

    You are most welcome. Please feel free to contact us if you need additional assistance.

    Thank you.