problem with my form

  • Profile Image
    reductionantilles
    Asked on September 21, 2011 at 09:32 AM

    Hi,

    I seek today because I followed the recommendations for modification of the url: (secure. ........).
    Then I received another email saying that it was not worth changing the url and if the change was made not to change.

    thank you to test your hand on my website: www.guadsms.fr (French) because my clients tell me that the tab "form" does not work. They have an error sending the form.
    here is the link I put on my site:

    https://secure.jotform.com/form/11121619850

    Thank you to answer me quickly

    Best regards

    Sylvie Gilberton

    reductionantilles

  • Profile Image
    NeilVicente
    Answered on September 21, 2011 at 09:44 AM

    Hi Sylvie,

    As of this moment, there is no need to change your URL's, because both https://secure.jotform.com and https://www.jotform.com are working fine.

    Upon checking your site, I found that your form displays flawlessly. May we know when did your clients reported this issue? As far as I know, we got the security certificate for https://www.jotform.com only yesterday.

    Kindly ask your clients to test it now. Inform us how it goes from here on out. Thanks!


    Neil