Lightbox form not working on IE8 and IE10

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    Ant5hony
    Asked on November 04, 2014 at 06:23 AM
    Hi I have the same problem in IE8 - IE10 on www.mtlabs.co.za Please could you have a look and see what is happening? My client is Shouting at everyone - PS this is the wordpress plugin BTW
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    Jan
    Answered on November 04, 2014 at 08:16 AM

    Hi,

    Is this the feedback form that you are referring to? http://www.myjotform.com/form/43072703055548

    I checked your website and I cannot find the embedded JotForm. May I know what page you embedded the form with. We need to look at the actual page where to form is embedded so we can see if there are conflicts within the scripts.

    Thank you for your cooperation.

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    Jessieboo
    Answered on November 06, 2014 at 05:00 AM

    Hi Jan,

    I am working with Anthony on www.mtlabs.co.za. Yes that is the form. The form is on the Homepage. Please help urgently.

     

    Thank you.

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    Welvin
    Answered on November 06, 2014 at 07:47 AM

    Please try checking your browser compatibility. Internet Explorer is known for this kind of issue. Here's how: http://windows.microsoft.com/en-PH/internet-explorer/use-compatibility-view#ie=ie-10-win-7.

    Also, we advise using the latest version of the IE. IE10 or higher is recommended.

    Thank you!